Purchasing:

Due to the evolution of LED types, options and availability, we do not offer online ordering.
We answer all inquiries and if you receive voicemail, we will return your call as soon as possible.
When placing an order we will ask for your name, physical address, contact and payment info.

Payment:

All orders must be prepaid via credit card or check.
Term based accounts (NET10) are subject to negotiation; quantities are required.
We accept: Visa, Mastercard, Amex, checks, Paypal and electronic fund transfers.

Shipping:

We add shipping charges calculated by size, weight for packaging and fuel surcharge.
UPS is our carrier; providing expedited/surface shipping for domestic/international locations.
Due to the perpetually increasing cost of shipping, please contact us for estimates.

Returns:

Custom orders cannot be returned.
Items that are modified in any way are considered custom.
All returns must be approved and received before a replacement is issued.

Warranty:

All our products have a 2 year warranty, devices damaged by over voltage are not covered.
Recommended power supplies must be used in any 110-277VAC/line voltage installation.
Fan motor damage due to moisture or improper installation is not covered by warranty.