|
Company:
1: Index
2: About
3: Clients
Products:
4: Control
5: Lighting
6: Cooling
Services:
7: Custom
8: Ordering
9: Contact
Links:
10: Flickr
11: Tumblr
12: ENENOME
|
Control:
14: SS series
15: LVD series
16: SSLVD series
17: LED dimmer
Lighting:
18: Brick series
19: Billboard series
20: CLW series
21: DIY series
22: HTL series
23: LED saucers
24: Sunspot series
25: LED streetlights
26: Strip series
Cooling:
27. Outhouse fan
28: Solar fan
|
|
Ordering: We do not offer online ordering. We pride ourselves in product suggestion and prefer to speak with you when placing your order. When calling, you will speak with a human. Our voicemail is monitored and if you receive a message during business hours, we will promptly return your call.
When placing your order with us, we will ask for your full/business name, a physical ship-to address, contact information (telephone, fax and email), preferred UPS delivery choice and method of payment.
Payment: All orders must be prepaid, term based accounts are subject to pre-approval and negotiation. We accept: Visa, MasterCard, America Express, personal/business checks, and electronic fund transfers; please contact us for bank routing and account information. We don not retain payment information.
Shipping: UPS is our preferred carrier, providing air and ground shipping for domestic orders while standard and expedited is available for most international destinations. We refuse shipment to high risk and/or fraudulent areas. We add an additional shipping charge calculated by weight for materials and handling. We can use your UPS and/or FedEx shipper identification and ship on your account.
Returns: Custom orders cannot be returned. We produce what you request, according to your specifications, which makes custom products difficult to resell. All returns or repairs must be approved prior to sending, and your return must be received before a replacement is issued. We require that you pay shipping to get the return to us and we will pay to get the package back to you.
Warranty: Our LED products, controllers and fans have a 2 year warranty covering failure. Recommended power supplies must be used in any 110/220vac installation. Non functional devices damaged by over voltage are not covered. Fan failure due to improper installation resulting damage is not covered.
|